Frequently Asked Questions  -  Rainwater Tanks

Q: What size tank do I need?
A: When choosing a tank size you will need to consider what you will be using the tank for (i.e. how heavily you will use the tank water), space available for the tank, and any current rebate eligibility requirements.

Our trained consultants can advise you. Simply ring us to arrange a free quote.

Q I don’t have much room, what are my options?
A: Slim line tanks or a series of connected smaller round tanks may be
appropriate. Alternatively under-house bladders can provide an ideal
solution in some small-space situations.

Q What colour tanks do you have?
A: We have a range of colours. Please visit the colour chart on our website or our brochure.

Q: Why use Poly tanks?
A: Through experience we have found Poly tanks to be the most durable option for homes. Poly does not dint, rust, scratch, cause metal reactions with other pipe work and cannot be damaged in a hail storm for example.
Further, our corrugated tanks look like the traditional tank, but avoid any risks mentioned above.

Q: Can Green Source install the tank?
A: Yes!, In fact we take care of ALL the details and all trades-work (including concreting and electrical) is arranged for you. Green Source Tanks is also BSA licensed.

Q: Is Green Source Tanks BSA Licensed?
A: Yes. QBSA Licence No. 1099054. This is important for your protection, we recommend you check with any company giving a quote to ensure a qualifications and licensing are in place to protect your rights and ensure works quality.

Q: Can I connect the tank to the toilet and/or laundry?
A: Yes. Connecting your tank to an internal fixture can be a great way to reduce your households water consumption. You may even be eligible for an extra rebate from your local council.

Q: Can I drink from the tank?
A: Our tanks conform Australian standards AS 2070 (contact with food) and AS 4020 (contact with drinking water). Diverters and filters can also be used to help keep the water clean. This said, many local councils do not recommend drinking water from a rainwater tank. You may wish to check with your local council.

Q What is the time delay from order to completion?
A: Green Source Tanks continue to work hard to provide quicker-than- industry turnaround times. Contact our office for current information. Our yard is also constantly re-stocked of delivery-only pump-diverter and tank packages which can be picked up immediately or delivered within days.

Q: How do I claim my rebate(s)?
A: Currently in Queensland rebates are available from the State Government (up to $1000) until February 2008 ($1500 from February must have internal connection)  and many local Councils.

Rebates are claimed after your tank installation is completed. At Green Source we make the claiming process easy by providing a ‘rebate kit’.
Your consultant will be able to advise you on rebates

Frequently Asked Questions  -  Greywater Treatment

Q: Does the system use chemicals?

A: No the system is a complete biological treatment.

A:

Q: Is the Water Safe for household use?

A: Yes the clean water generated can be used for toilets, laundries and outside watering.

Q: What is the difference between a Nubian Oasis System and a Greywater dispersal system?

A: In a dispersal system the water cannot be reused in the household or in spray irrigation. A dispersal system cannot store greywater for more then 24hours – a Nubian Oasis system creates clean usable water which can be stored as long as you require.

Q: Are there rebates available for Greywater Systems?

A: Yes your consultant will inform you of the amounts available.

Q: Can the system be self installed?

A: No – only a Licensed Plumber can install a Nubian Oasis System.

Q: What is the difference between greywater and blackwater?

A: Greywater is generated from your baths, showers, washing machine etc.  Blackwater is toilet and kitchen waste.

 Frequently Asked Questions  -  Solar Hot Water Systems

Q:How does Solar Hot Water work?

A.Solar Collectors are installed on your roof,  the cold water is heated by the sun and then stored in your gas or electric boosted storage unit.

Q: How long will it take to replace my faulty Hot Water System?

A.We can have a replacement Hot Water System in place within 1 day.  Generally this will                involve the electrical or gas boosted storage tank being installed immediately – thus ensuring  continuous hot water, the solar panels will generally be installed within a week.

Q: Will I have to have a tank on the roof?

A: No – our systems have only the Solar Panels on your North facing roof.  No ugly tank and no roof

strengthing required.  The tank can be placed in the same position as your existing system to reduce

installation costs.

Q: Is Green Source Environmental Solutions BSA Licenced?

A. Yes. QBSA Licence No. 1099054.  This is important for your protection, we recommend you check with any company giving a quote to ensure qualifications and licensing are in place to protect your rights and ensure works quality.

Q: What savings for the environment will I get from installing a Solar

Hot water System or Heat Pump?

A: Over a ten year period up to 35 - 40 tonnes of CO₂ Gases will be produced by an electric system

compared with less then 5 tonnes CO₂ from a Solar or Heat Pump system.

Q: What is the warranty on Dux Solar Hot Water systems?

A: 5 Years

Q:How do I claim my rebate(s)?

A: Renewable Energy Credits (REC’s) are deducted from you purchase price.

Federal Government Rebate (for Electric Replacement only, means tested) forms are supplied when installation is completed.